ACT Accessibility Services

ACT strives to make its performances and facilities accessible to all our patrons. For additional information or if you have questions, need assistance, or an accommodation not mentioned below, please contact us at service@acttheatre.org or 206.292.7676 (12:00pm-6:00pm, Tues-Sun).

ACT offers the following services

TTY Ticket Office Assistance (Washington Relay)

Telecommunication Relay Services in Washington State is also known as Washington Relay which is a free service provided by the Washington State Office of the Deaf and Hard of Hearing (ODHH) ensuring equal communication access to the telephone service for people who are deaf, deaf-blind, hard of hearing and speech disabled.

This service allows hearing callers to communicate with deaf, hard of hearing, deaf-blind and speech disabled relay users and vice versa through specially trained relay operators.

Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are strictly confidential and no records of any conversations are maintained.

Below are the relayed offers featured:
Accessibility

Anyone wishing to use Washington Relay simply dials 711 to connect with a relay operator. The relay operator will dial the requested number and relay the conversation between the two callers. Either a person with a hearing loss or speech disability with specialized telecommunication equipment or a person using a standard phone may initiate a call through Washington Relay by dialing the relay number 711 or the designated 10 digit number. After dialing Washington Relay, the person initiating the call gives the desired phone number to the Washington Relay Operator, who then dials that number using another phone line. The Washington Relay Operator types the standard phone user's spoken words to the person using specialized telecommunication equipment and voices the specialized telecommunication equipment user's text messages.

Wheelchair Accessible Seating

Tickets may be purchased by phone, in person, or the Select-Your-Own-Seat function on this website. Please note: In the event of sold out performances, accessible and companion seating may be released for sale to the general public one (1) hour prior to the beginning of each show.

Swing & Armless Arms Chairs

Swing arm chairs are available for patrons who wish to transfer from their wheelchair to a seat. ACT Theatre also provides armless chairs by request.

Audio/Telecoil Neckloop

ACT is equipped with the Williams Sound® Audio Equipment, which amplifies stage sounds with the aid of headsets. We currently have 30 of these devices.

Headsets are available free of charge in the lobby. And they're not only for people with hearing loss! Headsets can be helpful for anyone wanting a bit of extra help to catch every line.

The neck loop plugs into a receiver's earphone jack to provide a magnetic signal that can be picked up by a hearing aid equipped with a telecoil (t-switch). It is worn like a lanyard. It is suitable for a person with moderate to severe hearing loss.

Integrated safety breakaway device. In the event the neckloop cord becomes entangled with an object in motion, the breakaway device will disconnect the neckloop from the user.

Audio Description

ACT offers Audio Description for every production. Audio described performances are available upon request with a minimum 30 day advance notice. For more details please email service@acttheatre.org

Audio description also referred to as a video description or more precisely called a visual description, is an additional narration track intended primarily for blind and visually impaired consumers of visual media (including television and film, dance, opera, and visual art). It consists of a narrator talking through the presentation, describing what is happening on the screen or stage during the natural pauses in the audio, and sometimes during dialogue if deemed necessary

The technique is similar to that of an old-style radio play

For the performing arts (theater, dance, opera), and media (television, movies and DVD), description is a form of audio-visual translation, using the natural pauses in dialogue or between critical sound elements to insert narrative that translates the visual image into a sense form that is accessible to millions of individuals who otherwise lack full access to television and film.Occasionally when there is dialogue that is in another language from the main one of the film and subtitled on screen, the subtitles are read in character by the describer.

ASL

ASL interpreted performances are available upon request with a minimum 30 day advance notice. For more details please email service@acttheatre.org

Signed performances are aimed at people who are Deaf or Hearing Impaired.

Trained describers, usually standing to one side of the stage or in a Box, interpret the script and language used by the performers at the same time it is being performed.

Performances are described often using American Sign Language.

Specific seats are allocated in the theatre (mostly within the first eight rows) so that the theatre-goer can read the signers interpretation clearly.

In the Falls Theatre Sign Language Interpreters are located in: Orchestra Right Row A-C
20 Seats are held for every ASL Performance

In the Allen Threatre Sign Language Interpreters are located in: The location may vary depending on production
20 Seats are held for every ASL performance

Open Captioning

ACT does not currently provide captioning services. ACT is currently researching open caption services in the mainstage venues.

Direct Tactile Interpretation

Direct tactile interpretation is available upon request with a minimum 30 day advance notice. For more details pleae email service@acttheatre.org.

Visual

Large print programs are available for every ACT Mainstage production. They can be requested by asking a House Staff member.