CURRENT OPPORTUNITIES

Costume Shop Manager
Ticket Office Representative
Annual Fund Manager
House Staff


COSTUME SHOP MANAGER
Department:  Production
Reports to:  Production Manager
Classification: Seasonal/Hourly/Non-Exempt
Preferred start date: September 5, 2017

Summary: The Costume Shop Manager is responsible for managing the Costume and Wardrobe departments. This includes overseeing all day-to-day activities in the area of the costume shop, wardrobe, wigs, and make-up, and to directly supervises all costume and wardrobe staff. The Costume Shop Manager is accountable for driving the costume design process from concept to the stage, wording directly with the Costume Designer and other members of the Creative Team. The Costume Shop Manager works under the Production Manager to establish production costume budgets and staffing needs.

Key Responsibilities

  • Oversee the implementation and integrity of the Costume Design Process.
  • Provide detailed budget analysis for all productions, including materials and costume shop and wardrobe labor.
  • Collaborate with Costume Designer in shopping for materials, rentals, and loans. Coordinate with the Master Draper and other Costume Shop staff to approve procedures and techniques for fabrication. Anticipate and facilitate workflow by delegating projects to appropriate personnel. 
  • Interview, hire, and supervise all personnel of costume and wardrobe departments.
  • Collaborate with Props Master, Scenic Charge Artist, and Stage Operations Supervisor to coordinate the progress of cross-department design elements through all shops in a timely, efficient, and safe manner.
  • Attend all production meetings, technical rehearsals, and previews.
  • Supervise the creation of all wardrobe related paperwork.
  • Work directly with stage management to arrange fittings and other rehearsal needs.
  • Participate in all fittings; facilitating communication between the designer and shop.
  • Work with Technical Director, Wardrobe Master, and, Stage Operations Supervisor to coordinate backstage layout and all backstage costume needs.
  • Insure that all costume work takes place in a safe manner in the Costume Shop and backstage.
  • Maintain shop equipment in safe working order and stock shop supplies.
  • Provides support and guidance for the implementation of the costume needs for ACTLab productions. 

 Skills Required:

  • Five years professional experience in Costume Management that includes budget analysis and design assistance. Experience within a LORT Theatre preferred.
  • Knowledge of a range of skills in costume construction and modification techniques.
  • Broad knowledge of costume history and clothing periods.
  • Ability to work independently, set priorities, and move multiple projects forward simultaneously.
  • Knowledge of Union Collective Bargaining agreements and work rules and the ability to maintain positive working relationship with IATSE Union Employees.
  • Excellent interpersonal and communication skills.
  • Strong commitment to diversity and inclusion.
  • Ability and commitment to working with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status. 
  • Computer fluency in MS Office and Photoshop. Advanced Internet research skills.
  • Possess a valid driver’s license

To Apply: Please send a current resume and cover letter stating how your qualifications, experience, and goals are a match for this position to:  Alyssa Montgomery: production@acttheatre.org   For full consideration, please apply by July 21th. 

IN THE SUBJECT LINE please include your last name, "ACT COSTUME SHOP MANAGER" 

ACT is dedicated to building a culturally diverse and equitable environment and strongly encourages applications from people of color and women.  This position will remain open until filled and until a diverse and qualified pool of candidates is identified.  Applicants from populations underrepresented in the theater field are strongly encouraged to apply.
No phone calls, drop-ins, or physical mailings please.

Posted June 29, 2017


TICKET OFFICE REPRESENTATIVE
Department: Audience Services/Marketing     

Reports to: Customer Service Manager

Classification: Part Time

Summary:  ACT is seeking candidates to join our ticket office team as a part-time Ticket Office Representative.  A Ticket Office Representative serves as an ambassador for ACT to patrons, serving them over the phone, in person, and via email.  Typical services to patrons include selling single tickets, subscriptions, ACTPass memberships, subscriber exchanges, knowledgably answering questions regarding performances and programming, and concierge services; all while providing excellent customer service.  Evening and weekend availability is a must for any candidate.  Computer proficiency and general office skills are required.  Previous experience with Tessitura, ticketing, and customer service are a plus.  This position reports to the Customer Service Manager as well as Ticket Office Assistant Manager and Ticket Office Leads.

Essential Duties and Responsibilities:

  • Processing ticket orders for individual sales, subscriptions,  ACTPass memberships, and exchanges
  • Maintain accurate data entry and best practices within patron database (Tessitura)
  • Reply to patron inquiries via email in a timely and thoughtful manor
  • Will Call service on performance dates (matinee and evening)
  • Represent ACT and our mission as the first line of contact with patrons
  • Attend and participate in Ticket Office staff meetings and other ACT special events, as scheduled
  • Complete side projects in a specified time line as assigned

Qualifications:

  • Enjoy proactively, politely, and calmly interacting with a variety of personalities in a fast-paced environment
  • Strong customer service skills; ticketing, sales, or other arts organization experience a plus
  • Be punctual and ready to work for each shift
  • Computing skills: Microsoft Office suite and database management; Tessitura experience a plus
  • Able to consistently work 15-25 hours per week
  • Ability to appropriately manage confidential information
  • Ability to multi task
  • Ability to communicate clearly; verbal and written
  • A passion for theatre arts and a genuine interest in working with the public
  • Possess a positive, caring, respectful attitude; sense of humor a plus

To apply: This is a part-time position, 15-25 hours per week. The position will be open until filled. Please send a cover letter and resume to: Marissa McKown, Customer Service Manager
: marissa.mckown@acttheatre.org.
Please include in the subject line: [your first and last name]  Ticket Office Representative.

ACT is dedicated to building a culturally diverse and equitable environment and strongly encourages applications from people of color and women. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.
No phone calls, drop-ins, or physical mailings please.

Posted July 27, 2017


ANNUAL FUND MANAGER
Department: Development
Reports to: Director of Development
Classification: Exempt

Summary: ACT's Development Department seeks an energetic Annual Fund Manager to join our growing team. The Annual Fund Manager will oversee a comprehensive, strategic and integrated effort to build ACT Theatre’s individual donor base, with particular attention paid to donors giving between $1,000 and $5,000. You will develop and implement an annual plan that incorporates a range of strategies including annual direct mail and tele-funding appeals, upgrades, donor stewardship and special events.

Key Responsibilities: 

  • Manage ACT's annual fund individual donor acquisition, cultivation, and stewardship through direct mail, online, and tele-fund solicitations and communications.
  • Develop and implement a comprehensive strategy for cultivating, acquiring, and stewarding current and potential individual donors.
  • Identify, qualify, and attract individual annual donors into Encore and Producers Circle Levels of the ACT Partner program.
  • Manage, process, and collaborate with Major Gifts Manager and the Director of Development on the annual fund solicitation strategies of trustees, campaign donors, high-end annual fund donors, and prospective campaign or high-end donors.
  • Work within Tessitura database to develop reports, segment audience, and analyze data and patterns. Use data to increase targeting and efficiency of message and strategy for unique constituencies.
  • Develop campaign branding and write copy for all ACT Partner program and Annual Fund activities, including direct mail appeals, e-marketing, web copy, stories, and related copy for ACT programs, brochure copy, and acknowledgement letters.
  • Supervise the Development Coordinator, in project managing the donor gift acknowledgement process, including donor benefit tracking, recognition, and stewardship activities.
  • Develop strategic tele-funding activities, fully coordinated with ticket and subscription sales efforts. Manage outside vendor relationship; develop script, premium opportunities, and fulfillment.
  • Work collaboratively with Marketing Department to develop and produce high-quality print and electronic materials.
  • Guide the Development Coordinator in producing annual donor stewardship events, including Opening Night Dinners, Tech Talks, and the Annual Garden Party.

Educational Background: Bachelor of Arts

Experience:

  • Three+ years of experience in nonprofit fundraising, with specific experience in individual giving and/or membership programs. 
  • Strong, hands-on experience in event planning, especially donor-centric cultivation events. 
  • Supervisory experience.
  • Experience as a volunteer at non-profit organization and/or a member of a non-profit board a plus. 
  • Active participation in Seattle’s arts and culture a plus.

Skills: 

  • Passion for the performing arts.
  • Strong attention to detail
  • Strong writing, editing, and communication skills.
  • Excellent interpersonal skills, sound judgment and ability to maintain confidential information.
  • Ability to work independently, set priorities, and move multiple projects forward simultaneously is essential.
  • Expertise in MS Office and Tessitura.
  • This position is required to attend events throughout the year outside of business hours, including evenings and weekends.

To Apply: Please send a current resume, cover letter, and references stating how your qualifications, experience, and goals are a match for this position to Clare Hausmann Weiand, Director of Development at clare.hausmann@acttheatre.org

. Open until filled.

IN THE SUBJECT LINE please include your last name, "Annual Fund Manager Position" 

ACT is dedicated to building a culturally diverse and equitable environment and strongly encourages applications from people of color and women.  This position will remain open until filled and until a diverse and qualified pool of candidates is identified.  Applicants from populations underrepresented in the theater field are strongly encouraged to apply.

No phone calls, drop-ins, or physical mailings please.

Posted Aug 3, 2017


HOUSE STAFF
Department: Audience Services
Reports to: House Manager
Classification: Hourly


Responsibilities: Assist with Front of House operations

Ensure that audiences for Mainstage, ACT Lab, Co-Productions, Rentals, and Outside Produced shows have a seamless and positive experience from entering the building, to taking their seats, at intermission, finding restrooms and coat rooms, and as they exit the building.

Greeters are positioned in the main lobby and are required to greet and direct patrons as they come through the building.

They are required to be welcoming and positive.

The greeter is also an added level of security, tracking anyone who enters the building from the various point of entry.

To apply, please send a letter stating how your qualifications, experience, and goals are a match for this position by Aug 21, 2017 to: Jeremy.Rupprecht@acttheatre.org

Subject Line: Your Last Name, "House Staff”

No phone calls, drop-ins, or physical mailings please.

Posted Aug 9, 2017