Ticket Office Representative (Part Time)
Senior Accountant
Young Playwrights Program Adminstrator


Department:  Audience Services     

Reports to:  Customer Service Manager
Classification: Part Time

ACT seeks an individual to join our ticket office team to maintain ACT’s excellent customer service while assisting patrons with ticket sales, will call, and other duties.

Essential Duties and Responsibilities:
•    Processing ticket orders for individual sales, subscriptions and ACTPass membership
•    Maintaining ACT’s patron databases in Tessitura
•    Handling will call on performance nights
•    Representing ACT as the first line of contact for patrons

•    High school diploma or equivalent
•    Strong customer service skills. Ticket office experience or other arts organization a plus
•    Computing skills: Microsoft Office, database management. Tessitura experience a plus
•    The ability to work evenings and weekends on a regular basis
•    A passion for theatre and the arts

To apply: This is a part-time position, 15-25 hours per week. The position will be open until filled. Please send a cover letter and resume to:

Scott Herman, Customer Service Manager

Please include in the subject line: first and last name, as well as “Ticket Office Representative”

No phone calls or drop-ins, please

ACT is an equal opportunity employer committed to diversity in all aspects of its programming and organization.

Posted: Sep 23, 2016


Department: Finance
Reports to:  Director of Finance 
Classification: Full Time

ACT seeks an individual to 
serve as the Senior Accountant and bring their excellent accounting, communication, and people skills to ACT’s innovative and creative work environment

Essential Duties and Responsibilities:


  • Download, upload and post daily cash receipts and postings from the ticketing/donor management system (Tessitura) into the accounting system (Abila/MIP).
  • Process monthly credit card statements.
  • Maintain general ledger and chart of accounts.
  • Track and post A/R, employee receivables, and miscellaneous revenue.
  • Make journal entries and transaction reclassifications, as required.
  • Document processes and tasks as needed.
  • Provide back up for payroll and A/P functions.


  • Perform periodic reconciliations of all general ledger accounts, including bank and investment accounts, loans, between ticketing and accounting systems, and co-production settlements.
  • Perform annual statutory reporting.
  • Assist with monthly board reporting and update reporting format as required.
  • Produce departmental reports as required and requested.


  • Perform financial analysis.
  • Track, calculate, and settle co-production shows and calculate royalty payments.
  • Assist with preparation of annual audit schedules and support auditors while on-site


Educational:  BA Degree required, CPA desired
Experience: 2-3 years not-for-profit accounting and financial management experience


  • Strong understanding of GAAP
  • Hands-on experience with Abila (MIP) or similar fund accounting software
  • Hands-on experience with Tessitura or similar Customer Relationship Management system
  • Proficiency with Excel
  •  High degree of attention to detail
  •  Independent problem solving skills
  • Experience supporting fieldwork for independent auditors

To Apply: Please send a current resumé and cover letter (required) stating how your qualifications, experience, and career goals are a match for this position to:

Sheila Smith, Finance Director

Subject Line: Your Last Name, Senior Accountant

Applications requested by 3/15/17.

No phone calls, drop-ins, or physical mailings please. Position is open until filled.

ACT is dedicated to the goal of building a culturally diverse and equitable environment and strongly encourages applications from diverse ethnicities, race, and backgrounds.

Posted: Feb 13, 2017


Department: Artistic/Education & Engagement
Reports to: Artistic Engagement Manager
Classification: This is a contracted position (August-March) with an average 50 hrs per month and an increase in commitment at the beginning and end of the program.

ACT seeks an individual to become a member of the Artistic Department, support ACT’s Education and Engagement programs, with emphasis on the Young Playwrights Program.

Essential Duties and Responsibilities::

  • Serve as primary point-of-contact for classroom teachers, teaching artists, and schools. Ensure accurate tracking of payments, paperwork, and communications.
  • Coordinate with Teaching Artists including letters of agreement, payment, schedule, training, and regular meetings.
  • Collect student information and feedback via site visits and surveys. Aggregate the data for Development, Marketing, and archival purposes.
  • Facilitate the selection process for the Young Playwrights Festival and connect with partner companies for production of the selected pieces.
  • Work with Festival-bound young playwrights and their parents.
  • Project Manage the Young Playwrights Program Celebration, Young Playwrights Festival, and other events as needed.
  • Work closely with the Marketing Department to ensure programs have online visibility and physical collateral.
  • Assist in evaluating existing systems on an ongoing basis and develop methods to improve program, service delivery, and archives.
  • Assist with other Artistic, Education & Engagement programs as needed.
  • Dream and implement.

Experience & Skills:

  • Strong organizational, problem solving, and interpersonal skills required.
  • Background in theatre and/or education strongly preferred.
  • Knowledge of Microsoft Office Suite, In Design, and other office programs strongly preferred.
  • Experience as a Teaching Artist, a plus.
  • Creative and academic writing skills, a plus.
  • Curiosity in exploring ACT Theatre’s education programs a must!
  • A focus on inclusivity and social justice.

To Apply:
This position is open until filled. To apply, please send a current résumé and cover letter stating how your qualifications, experience, and goals are a match for this position to:

Please include in the subject line: YPP Administrator Position , Your Last Name

No phone calls, drop-ins, or physical mailings please.

ACT is dedicated to the goal of building a culturally diverse and equitable environment and strongly encourages applications from diverse ethnicities, race, and backgrounds.

Posted: Feb 22, 2017