Ticket Office Representative (Part Time)
Technical Director


Department:  Audience Services     

Reports to:  Customer Service Manager
Classification: Part Time

ACT seeks an individual to join our ticket office team to maintain ACT’s excellent customer service while assisting patrons with ticket sales, will call, and other duties.

Essential Duties and Responsibilities:
•    Processing ticket orders for individual sales, subscriptions and ACTPass membership
•    Maintaining ACT’s patron databases in Tessitura
•    Handling will call on performance nights
•    Representing ACT as the first line of contact for patrons

•    High school diploma or equivalent
•    Strong customer service skills. Ticket office experience or other arts organization a plus
•    Computing skills: Microsoft Office, database management. Tessitura experience a plus
•    The ability to work evenings and weekends on a regular basis
•    A passion for theatre and the arts

To apply: This is a part-time position, 15-25 hours per week. The position will be open until filled. Please send a cover letter and resume to:

Scott Herman, Customer Service Manager

Please include in the subject line: first and last name, as well as “Ticket Office Representative”

No phone calls or drop-ins, please

ACT is an equal opportunity employer committed to diversity in all aspects of its programming and organization.

Posted: Sep 23, 2016


Department: Production
Reports to:  Production Manager
Classification: Full Time

ACT seeks an individual to 
serve as Technical Director in a leadership position within ACT’s Production Department. The TD executes the vision of the directors and designers of ACT’s Mainstage season. The TD maintains ACT’s high artistic and production standards while ensuring that the work is done safely, efficiently, and on time.

Essential Duties and Responsibilities:
  • Works with Production Manager to establish and supervise design deadlines, seasonal calendars, and seasonal budgets.
  • Provides detailed budget analysis and oversight for all Mainstage productions, from script selection to show closing.
  • Leads, guides, and facilitates communication between designers, directors, stage managers, and production department staff.  
  • Advances the production process through the planning and implementation of show design, and preparing the resources that are necessary for the rehearsal, tech, and run of each production.
  • Reviews, interprets, and troubleshoots design drawings to assess budgetary and practical feasibility, and to maximize the artistic impact of financial resources.
  • Produces time and materials estimates, technical drawings, and other documentation as required.
  • Attends technical rehearsals and previews for Mainstage productions.  Prioritizes tech notes, establishes work calls, and ensures that all finish work happens in a timely, efficient, and safe manner.
  • Attends all design meetings, and participates in other company-wide and Production Department meetings as required.
  • Provides support and guidance for the implementation of technical needs for ACTLab partnership productions.
  • Participates in strategic planning for ACT’s future, including capital improvements impacting the production department.
  • Collaborates with other departments to facilitate production support for special activities and patron cultivation.
  • Preferred candidates hold a terminal degree in Technical Theatre; requirement may be waived based on relevant career experience.
  • Five or more years of professional experience as Technical Director at a LORT theatre or equivalent.


  • Clear understanding of the artistic process, and excellent communication, interpersonal, diplomatic, and team leadership skills.
  • Broad knowledge of all other areas of production, including lighting and sound.
  • Ability to manage staff in a fast-paced environment in which priorities can change rapidly, while facilitating efficient problem solving, creative thinking, and a spirit of collaboration.
  • Extensive knowledge of rigging, stage engineering, and scenic construction techniques including carpentry and welding.
  • Thorough knowledge of scenic automation theory, system design, installation, and troubleshooting.
  • Ability to engineer and safely implement all scenery and effects.
  • Experience with winches, hydraulics, and pneumatics involving complex integration across multiple axes.
  • High level of experience with Vectorworks and other CAD drafting programs.
  • Ability to work long hours and manage an irregular schedule, including nights and weekends. 

To apply:  The position will be open until filled. Please send a cover letter and resume to:

Alyssa Byer, Production Manager

Please include in the subject line: last name, as well as “Technical Director” 

No phone calls or drop-ins, please

ACT is dedicated to the goal of building a culturally diverse and equitable environment and strongly encourages applications from diverse ethnicities, race, and backgrounds.

Posted Oct 6, 2016

Department:  Production
Reports to: Stage Operations Supervisor
Classification: Part Time (20hrs/week guarantee)

Preferred start date:  January 9, 2017


The ACTLab seeks a Technical Associate to collaborate with the Assistant Production Manager, Production, and Operations Departments to plan and manage the technical needs of ACTLab Productions, External Event Rentals, and Internal ACT Events. This position operates under the Collective Bargaining Agreement with IATSE Local 15, 488, and 887.

Essential Duties and Responsibilities:

  • In conjunction with Assistant Production Manager and Stage Operations Supervisor, coordinate all logistics associated with the load-in, run and load-out of scenery, props, lighting, and sound for ACTLab Productions.  Make sure all staffing needs are filled, coordinating with Dispatch as necessary.
  • Serve as Lead Technician for most ACTLab Productions.
  • Maintain and organize production equipment in cooperation with stage operations department.
  • Maintain accurate inventory records in cooperation with stage operations department.
  • Attend planning/scheduling meetings, production meetings and rehearsals as needed.
  • Review lighting and sound plots for ACTlab productions and events.  Review inventory and staffing needs for ACTlab productions and events.
  • Meet new IATSE overhire at top of call and provide introduction to the space and equipment.
  • Coordinate with Master Sound Engineer and Master Electrician when ACTlab productions and events need access to shared and dedicated Mainstage inventory.


  • 3 years professional theatrical experience
  • Strong organizational and time management skills. Proven ability to effectively manage multiple priorities.
  • Strong interpersonal skills. Ability to effectively communicate, orally and in writing.
  • Supervisory experience in theatrical production setting. Strong leadership skills.
  • Broad basic knowledge in all aspects of technical theatre.
  • QLab, ETC Express and EOS family programming experience
  • Installing and operating live PA w/ analogue and digital consoles for theatrical use and live bands.
  • Ability lift and maneuver 50 lbs. repeatedly, alone or with assistance.
  • Must be able to work evenings and weekends.
  • Experience using VectorworksCAD a plus.
  • Experience with general rigging principles and demonstrated ability to rig safely

To Apply:

Please send a current resume and cover letter stating how your qualifications, experience, and goals are a match for this position to:  Nick Farwell   

In the subject line please include your last name, "ACTLab Tech Applicant" 
Applications will be accepted until the position is filled. For full consideration, please apply by December 5th.

ACT is an equal opportunity employer committed to diversity in all aspects of its programming and organization.

No phone calls, drop-ins, or physical mailings please.

Posted Nov 28, 2016